Broken kitchen appliance or boiler?

Choose a one-off repair or protect it for longer with our repair service plan

It’s your call

0800 183 8999

Lines open 8am to 8pm Mon to Fri, 9am to 6pm at weekends.
Calls may be recorded and monitored for quality and training purposes.

Nothing else to pay for approved repairs

Includes all approved repairs for the life of your service plan

It’s your call

0800 183 8999

Lines open 8am to 8pm Mon to Fri, 9am to 6pm at weekends.
Calls may be recorded and monitored for quality and training purposes.

92% would recommend our repair service

(based on a Domestic & General CSAT survey, May – Oct 15)

Very good; as promised, the repairs were done as part of the initial contract cost. No hidden extras. Great value.

Ben, Oxford

If you need a repair today, we have two options to choose from:

Let us fix your problem

One-off repair

Broken boiler, washing machine or other kitchen appliance?

Call us free today to get a quote for a one-off repair

0800 183 8999

Calls may be recorded and monitored for quality and training purposes.

Find out more

Protection from breakdowns

Repair & Protect service plan

A one-off repair may not always work out cheaper if you experience further problems with your boiler or appliance.

Call us free today to discuss the best option for you

0800 183 8999

Calls may be recorded and monitored for quality and training purposes.

Find out more

Repair & Protect service plan

Benefits of our repair package

Some features are different for Indesit, Hotpoint and Cannon customers on Indesit Gold plans, and for boilers made by Vaillant, Glow-worm, Heatline or Baxi.

One-off repair Repair package
Dedicated UK contact centre, open 365 days a year
Expert engineers
If we can’t fix your initial fault, we’ll refund any monies paid up until that point
Initial repair guaranteed for 12 months
Approved repairs for the life of the plan
No labour charges, call out charges or additional costs for parts for approved repairs
Find out more

Additional benefits of our repair package

After the initial fault is repaired, if your appliance breaks down again and we deem it to be beyond economic repair, we may replace it with a brand new one (delivery and installation and remaining monthly payments may apply). If your boiler breaks down again and we deem it to be beyond economic repair, we may decide to give you a contribution towards a new boiler to help get your home back up and running again (remaining monthly payments may apply).

There’s the option to pay monthly by Direct Debit (plus your plan will automatically renew at the end of the initial plan period, ensuring no break in protection), in addition to the option of making payment in advance.

Call us free today to discuss the best option for you

It’s your call

0800 183 8999

Existing Domestic & General customers

call 0800 597 8600

Calls may be recorded and monitored for quality and training purposes.

Repair package price calculator

Before you call, get a quote for our repair package in just 2 steps – tell us what’s broken and its age and we’ll generate your quote so you know exactly what you’ll pay.

For boiler repairs, please visit our brand page.

What's broken?
How old is it?

Call us free to arrange a repair

0800 183 8999

Service plans from

£14.49 per month

Totalling £173.88 for the year

£14.49 per month

Totalling for the year

£15.99 per month

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£14.49 per month

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£15.99 per month

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£14.49 per month

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£14.49 per month

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£15.99 per month

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£14.49 per month

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£15.99 per month

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£15.99 per month

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£19.99 per month

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£21.99 per month

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£14.49 per month

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£15.99 per month

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£19.99 per month

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£21.99 per month

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£14.49 per month

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£15.99 per month

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£14.49 per month

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£14.49 per month

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£15.99 per month

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£14.49 per month

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£15.99 per month

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£14.49 per month

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£15.99 per month

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£14.49 per month

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We offer repairs for appliances out of their manufacturer’s guarantee. If your appliance is in guarantee contact your manufacturer.

We repair all of these brands and many more

View all our brands

Hear from some of our happy customers

Quick response time. Polite engineer who came when he said he would come.

Peter, Liverpool

Sorted my machine in minutes, extremely happy.

Eleanor, East Kilbride

Excellent service. Friendly staff. Tidy and courteous. Very happy with service provided.

Penny, Bury St Edmunds