What to do when...
The compressor/fan has become really noisy
Unscrew the fan from the rear wall of the freezer and unplug the wires. With some models, you'll need a socket set or nut driver to remove the fan.
Remove the fan motor from its mounting bracket. Fasten the new fan to the mounting bracket, reconnect the wires and screw the new fan into place.
My fridge freezer is not cooling enough
Adjust the temperature control dial. Also make sure the vents inside the fridge or freezer compartment aren't blocked by containers.
Clean the coils so air can flow through them. Pull dust and fur balls from beneath and between coils with a long brush. Pull out the fridge and unscrew the cover panel. Vacuum the fan. Then start the refrigerator to make sure the fan turns freely.
To get the right part for your refrigerator, you'll need the model number, which is usually stamped on a tag inside the fridge. If you can't find it anywhere on or inside the fridge, check your owner's manual. Alternatively, click here to get a quote and book an engineer visit.
There is a huge build-up of ice in my fridge freezer
There are two reasons why your fridge freezer might develop a significant build-up of ice:
The doors may not have been completely closed. Frost or ice is likely to appear if one of the doors was left open for a period of time. Ensure that the doors are closing completely, and that nothing is holding the doors open. Shelves, as well as food packages, can also inadvertently hold the door open. Ensure that shelves are pushed back to their correct location.
Frequent opening of the doors can also pose a problem. Keeping door openings to a minimum will help, but may not completely eliminate frost or ice in the freezer. When freezer or refrigerator doors are opened, warm humid air enters the unit, causing frost build-up in the freezer section. Some build-up is normal, especially during high-humidity times - even with air conditioning.
If you're unable to find quite what you're looking for on this page or you require specialist fridge freezer repair services, click here to book your appointment with a specialist engineer today.
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Please note that these hints and tips are provided for your interest and ease of reference only. We cannot accept any responsibility for any advice or information contained in them.
If you are in doubt about how to fix a problem with your appliance, you should always book a repair by a qualified repairer.

















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