Broken kitchen appliance or boiler?

Choose a one-off repair or keep it running for longer with our Repair & Care plan

It’s your call

0203 481 6003

Lines open 8am to 8pm Mon to Fri, 9am to 6pm at weekends.

Our agent will ask for your details in order to manage your enquiry. Domestic & General may also write to you with updates about products, offers and rewards. You can opt out of this by letting our agent know.

To find out how we use your data, please refer to our Privacy Policy.

Keep it running smoothly with Repair & Care

Get annual health checks and ongoing maintenance help and support

It’s your call

0203 481 6003

Lines open 8am to 8pm Mon to Fri, 9am to 6pm at weekends.

Our agent will ask for your details in order to manage your enquiry. Domestic & General may also write to you with updates about products, offers and rewards. You can opt out of this by letting our agent know.

To find out how we use your data, please refer to our Privacy Policy.

What customers say about Domestic & General and our services:

If you need a repair today, we have two options to choose from:

GET BACK UP AND RUNNING

One-off repair

Broken boiler, washing machine or other kitchen appliance?

Call us free today to get a quote for a one-off repair

0203 481 6003 Find out more

LOOK AFTER IT FOR LONGER

Repair & Care plan

A maintenance and support plan provides an initial repair followed by ongoing maintenance and support for your product

Call us free today to discuss the best option for you

0203 481 6003 Find out more

REPAIR & CARE PLAN

Benefits of Repair & Care

Some of these features are different for Hoover, Candy, Whirlpool, Indesit, Hotpoint and Cannon customers. Boiler plans also offer slightly different benefits.

One-off repair Repair & Care
Initial repair by an expert engineer to get you back up and running
If we can’t fix your initial fault, we’ll refund any monies paid up to that point
Exclusive access to our Appliance Care portal to keep your appliance in good working order
Remote annual health check on your appliance
Unlimited phone support from our Appliance Care team
Set-up and ongoing support for your appliance
Repairs by expert engineers if your appliance fails the annual health check or stops working
A replacement appliance if yours can't be fixed after the initial repair (just pay the cost of installation and disposal)
Find out more

Why Repair & Care?

Repair & Care gives you access to maintenance hints and tips for the life of your plan, as well as an annual health check to make sure your appliance is running smoothly. If something goes wrong, you can access remote support whenever you need to from our Appliance Care team.

If your appliance fails the annual health check or stops working, you’ll receive repairs by expert engineers to help get you back up and running. If our engineers can’t fix your appliance or it is deemed to be beyond economic repair, we’ll arrange for a replacement that has the same or similar specifications. This only applies after the initial repair.

There’s the option to pay monthly by Direct Debit (plus your plan will automatically renew at the end of the initial plan period, ensuring no break in care), as well as the option to pay in advance by credit or debit card.

Some brands are also covered for accidental damage, which is provided by Domestic & General Insurance PLC under a separate insurance policy. Please visit our brand pages to find out more.

Call us free today to discuss the best option for you

It’s your call

0203 481 6003

Existing Domestic & General customers

call 0800 561 4493

Repair & Care price calculator

Before you call, get a quote for our Repair & Care plan in just 2 steps: tell us what’s broken and how old it is, and we’ll generate your quote. That way, you know exactly what you’ll pay.

For boiler repairs, please visit our boiler page.

What's broken?
How old is it?

Call us free to arrange a repair

0203 481 6003

Maintenance and support plans from

£13.50 per month

Totalling £162 for the year

£15.50 per month

Totalling for the year

£17 per month

Totalling for the year

£ per month

Totalling for the year

£13.50 per month

Totalling for the year

£15 per month

Totalling for the year

£ per month

Totalling for the year

£13.50 per month

Totalling for the year

£15 per month

Totalling for the year

£ per month

Totalling for the year

£13.50 per month

Totalling for the year

£17 per month

Totalling for the year

£ per month

Totalling for the year

£13.50 per month

Totalling for the year

£15 per month

Totalling for the year

£ per month

Totalling for the year

£18.50 per month

Totalling for the year

£18 per month

Totalling for the year

£ per month

Totalling for the year

£18.50 per month

Totalling for the year

£18 per month

Totalling for the year

£ per month

Totalling for the year

£15.50 per month

Totalling for the year

£20 per month

Totalling for the year

£ per month

Totalling for the year

£13.50 per month

Totalling for the year

£20 per month

Totalling for the year

£ per month

Totalling for the year

£16.50 per month

Totalling for the year

£20 per month

Totalling for the year

£ per month

Totalling for the year

£16.50 per month

Totalling for the year

£15 per month

Totalling for the year

£ per month

Totalling for the year

£15.50 per month

Totalling for the year

£20 per month

Totalling for the year

£ per month

Totalling for the year

£13.50 per month

Totalling for the year

£17 per month

Totalling for the year

£ per month

Totalling for the year

£18.50 per month

Totalling for the year

£17 per month

Totalling for the year

£ per month

Totalling for the year

£15.50 per month

Totalling for the year

£17 per month

Totalling for the year

£ per month

Totalling for the year

Your appliance must be out of its manufacturer’s guarantee and no more than 13 years old.