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Baxi Repairs

Let us fix your Baxi boiler

We’re proud to work with Baxi to offer an expert repair service for their boilers. So if your Baxi boiler is on the blink, we have a nationwide network of approved engineers who could help.

How to get a quote

If you’d like a one-off repair, call Baxi directly to get a quote. But if you want added help and support maintaining your boiler’s performance, then consider our Repair & Care plan.

Why not look after it for longer?

Repair & Care plan

Repair & Care gives you an initial repair to get your Baxi boiler back up and running, as well as a host of additional benefits to help keep your boiler running smoothly for longer.

Your initial repair comes with our no fix, no fee promise, so you’ll get a full refund if your boiler can’t be fixed. If the initial repair is successful, then Repair & Care provides 12 months of ongoing maintenance and support. You’ll get maintenance checks during your initial repair to help maintain your boiler, plus access to our exclusive Boiler Care portal for maintenance hints and tips whenever you need them.

How much will I pay?

We can offer maintenance and support plans for Baxi boilers under 15 years old for £26.99 a month.

If you choose to pay monthly by Direct Debit, your plan will automatically renew at the end of the plan period, ensuring there’s no break in care.

Call us to find out more.

Repair & Care plan

Benefits of Baxi Repair & Care

  • Initial repair by an expert engineer to get you back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up to that point
  • Ongoing maintenance hints and tips to keep your boiler in good working order
  • Maintenance checks on your heating system
  • Exclusive access to our Boiler Care portal
  • Repairs up to the value of £1,500 if your boiler fails the maintenance checks or stops working
  • Repairs and maintenance checks by expert Gas Safe engineers
  • A replacement boiler up to the value of £750 if yours can't be fixed after the initial repair (just pay the cost of installation and disposal)
Find out more

Why Repair & Care?

With Repair & Care, you’ll get maintenance checks during your initial repair to make sure your Baxi boiler stays in good working order. You’ll also be able to access maintenance hints and tips at any time during the life of your plan using our exclusive Boiler Care portal.

If your boiler fails the maintenance checks or stops working, you’ll get up to £1,500 worth of repairs by expert Gas Safe engineers to help get you back up and running. If the engineer can’t fix your boiler or it is deemed to be beyond economic repair, we’ll provide a replacement worth up to £750. This only applies after the initial repair, and installation costs are not included.

There’s the option to pay monthly by Direct Debit (plus your plan will automatically renew at the end of the initial plan period, ensuring no break in care), as well as the option to pay in advance by credit or debit card.

Call us free today to discuss the best option for you

It’s your call

0203 481 6003

Existing Domestic & General customers

call 0800 561 4493

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