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The UK’s most trusted appliance repair providers

Get your washing-machine repaired by an expert Bosch engineer

When the things that keep your home running smoothly break down, we’re here. Book online in minutes, and we’ll send over a certified Bosch engineer to look after your repair as soon as tomorrow.

When your washing-machine breaks down, life as usual is on hold. Let’s get you back on track.

When you’re down to your last pair of socks because your washing machine has stopped washing, we’re here to help.

Start by telling us a bit about your repair, and we’ll get you back up and running in no time.

Expert washing-machine repairs

Book online in minutes and we’ll send out an engineer as soon as tomorrow. You can book the earliest availability or choose a day that suits you.

Approved Bosch engineers

All of our engineers are fully certified and vetted by us. You can trust that your engineer will know your appliance and have access to the right parts.

No surprise costs

Your repair includes all callout charges, parts and labour. The price you see when you book is the price you’ll pay, so you won’t need to worry about a massive bill after the engineer takes a look.

Trusted in over 7.7 million homes across the UK

Get an expert washing-machine repair, and the peace of mind that comes with knowing we're here when you need us

When you book with a Repair & Care plan, we’ll take care of this repair and add a year of protection for your washing-machine — so you won’t have to keep paying if anything else goes wrong.

Repair & Care plans start at £13.50 a month, including all parts, labour and callout charges — or you can book a one-off repair for £150.

How it works

Book an engineer

Book an engineer

Choose a day that suits you or the earliest available time
Tell us about your repair

Tell us about your repair

Give us a few details so we can make sure your engineer has the right parts on the day
We’ll look after everything else

We’ll look after everything else

We’ll send over a certified Bosch engineer to get you back up and running right away

“Fantastic service from D&G from the ease of booking the repair online to the outstanding service from the engineer on the day. The engineer was extremely thorough and knowledgeable and clearly knew her way around my washing machine. I would have no hesitation in recommending this service.”

One of 30,000+ 5-star reviews on Trustpilot

Count on us to protect the things you need



Customers across the UK



Repairs every year


Appliances repaired every day, on average



Appliances replaced in the last year

Frequently asked questions

We’re here to help

How much does a repair cost?

We have two options for repairs: a single repair or a Repair & Care plan. Single repairs are £150 and include a £75 callout charge that’s payable even if your appliance is beyond repair.

Repair & Care plans start at £13.50 per month and include 12 months of continued support. And if your engineer finds that your washing-machine is beyond repair when they come out this time, we’ll immediately cancel your plan and refund any payments — you won’t pay a penny.

Who can repair my washing-machine?

We have a network of expert engineers who are approved and available to look after your washing-machine repair. Your engineer will know your appliance and have access to the official parts to get it fixed right, quickly.

How do I book a repair?

You can book a repair online in a few minutes.

Just give us a few details, choose a time for your engineer to come out to you, and confirm your repair. We’ll tell you the exact cost for your repair before you book.

You can book a repair here.

Do you have an engineer near me?

Yes, we have a network of approved, expert engineers across the UK.

What is Repair & Care?

Repair & Care is a maintenance and support plan. It includes the cost of this repair, plus a year of protection that includes continued support if anything goes wrong.

It also includes a “no fix, no fee” guarantee — if the engineer isn’t able to repair your appliance this time, we’ll cancel the plan and refund any payments. You won’t have to pay anything.

What’s included in a Repair & Care plan?

The plan includes an initial repair with a guarantee of money back if your appliance can't be fixed, as well as ongoing maintenance and support to ensure it runs smoothly for as long as possible.

If your appliance stops working in the future, we can arrange a visit by one of our expert engineers. If we can’t repair your appliance or we decide that it’s beyond economic repair, we’ll happily replace it (installation costs are not included).

You’ll also benefit from accidental damage cover, provided under a separate policy of insurance by Domestic & General Insurance PLC, part of our Domestic & General Group.

Need more information?

View all our frequently asked questions