Enjoy our ‘no fix, no fee’ guarantee if your initial fault can’t be fixed
You can pick a date for our engineer to visit but don’t worry, there’s no commitment until you accept our quote.
We’ve helped over 8 million happy customers get back on track
What will I get with a Repair & Care plan?
All our Samsung engineers are fully qualified, vetted by us and selected for their expertise. We’ll send you the most appropriate person based on your appliance and location.
A remote annual health check plus ongoing maintenance and support to help ensure your Samsung appliance runs smoothly for as long as possible.
No unexpected bills
You can pay for your 12-month plan, including the initial Samsung repair, with Direct Debit. Plus, with our ‘no fix, no fee’ guarantee, you won’t pay a penny if we can’t fix the initial fault.
We’re the leaders in home appliance protection
It’s our mission to keep your world running
We provide protection, maintenance and support for domestic products and consumer electronics, ranging from washing machines to televisions and dishwashers. In fact, we look after 22.5 million products and, through our expert service network, we repair or replace 2.4 million appliances every year*.
*Based on the number of repairs and replacements completed worldwide in 2019-20
Giving customers peace of mind for over 100 years
For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection and deliver products and services to meet your needs.
How to fix your Samsung appliance in 3 easy steps with Repair & Care
Search for an engineer
Simply tell us your postcode and some details about your broken Samsung appliance, and then select a day that suits you for one of our expert engineers to visit.
Review our quote and confirm your booking
Take a look at the benefits you’ll get with a Repair & Care plan, including ongoing maintenance and support. When you’re ready, confirm your booking with our engineer.
Download your Repair & Care plan
Once you’ve purchased your plan, you’ll receive confirmation of your booking and access to your plan document. You’re all set!