service

One-off repair

Why choose us?

We’re the UK’s leading specialist warranty provider and broken boilers and kitchen appliances are our specialty. If you have a product that you need to get back up and running, we have a nationwide network of expert engineers who could help.

One-off repairs

Get up and running

If all you need is to get your appliance or boiler up and running again, we offer a one-off repair option – and you’ll still benefit from the expertise of our nationwide network of engineers.

Could a one-off repair prove costly?

A one-off repair may not always work out cheaper if you experience further problems with your boiler or appliance. You’ll also miss out on the benefits offered with our repair package, such as approved repairs after the initial repair for the life of the plan.

Repair package price calculator

Before you call, get a quote for our repair package in just 2 steps – tell us what’s broken and its age and we’ll generate your quote so you know exactly what you’ll pay.

For boiler repairs, please visit our brand page.

What's broken?
How old is it?

Call us free to arrange a repair

0203 481 6003

Service plans from

£12.99 per month

Totalling £155.88 for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

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£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

Totalling for the year

£ per month

Totalling for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

Totalling for the year

£ per month

Totalling for the year

£15.99 per month

Totalling for the year

£17.49 per month

Totalling for the year

£ per month

Totalling for the year

£15.99 per month

Totalling for the year

£17.49 per month

Totalling for the year

£ per month

Totalling for the year

£17.99 per month

Totalling for the year

£19.49 per month

Totalling for the year

£ per month

Totalling for the year

£17.99 per month

Totalling for the year

£19.49 per month

Totalling for the year

£ per month

Totalling for the year

£17.99 per month

Totalling for the year

£19.49 per month

Totalling for the year

£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

Totalling for the year

£ per month

Totalling for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

£17.99 per month

Totalling for the year

£19.49 per month

Totalling for the year

£ per month

Totalling for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

Totalling for the year

£ per month

Totalling for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

Totalling for the year

£ per month

Totalling for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

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£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

We offer repairs for appliances out of their manufacturer’s guarantee. If your appliance is in guarantee contact your manufacturer.

Repair & Protect service plan

There's another option

Some features are different for Hoover Candy, Indesit, Hotpoint and Cannon customers on Indesit Gold plans, and for boilers made by Vaillant, Glow-worm, Heatline or Baxi.

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One-off repair Repair package
Dedicated UK contact centre, open 365 days a year
Expert engineers
If we can’t fix your initial fault, we’ll refund any monies paid up until that point
Initial repair guaranteed for 12 months
Approved repairs for the life of the plan
No labour charges, call out charges or additional costs for parts for approved repairs
Find out more

Additional benefits of our repair package

After the initial fault is repaired, if your appliance breaks down again and we deem it to be beyond economic repair, we may replace it with a brand new one (delivery and installation and remaining monthly payments may apply). If your boiler breaks down again and we deem it to be beyond economic repair, we may decide to give you a contribution towards a new boiler to help get your home back up and running again (remaining monthly payments may apply).

There’s the option to pay monthly by Direct Debit (plus your plan will automatically renew at the end of the initial plan period, ensuring no break in protection), in addition to the option of making payment in advance.

Call us free today to discuss the best option for you

It’s your call

0203 481 6003

Existing Domestic & General customers

call 0800 597 8600

Calls may be recorded and monitored for quality and training purposes.

Here's what our customers have to say about Domestic & General and our services: