service

Repair Package

Why Repair & Protect?

Our approved repair package goes one step further than a simple repair and gives you added protection with further approved repairs for the life of the plan. How's that for peace of mind?

And if we can’t fix any subsequent issues with your appliance, or we deem it to be beyond economic repair, we may decide to replace it. You may have to pay delivery, installation charges and remaining monthly payments.

After a repair package
for your boiler?

We offer a range of different products for boilers. Please go to our brand page to find your manufacturer, or call us for more information.

Repair package price calculator

Before you call, get a quote for our repair package in just 2 steps – tell us what’s broken and its age and we’ll generate your quote so you know exactly what you’ll pay.

For boiler repairs, please visit our brand page.

What's broken?
How old is it?

Call us free to arrange a repair

0203 481 6003

Service plans from

£12.99 per month

Totalling £155.88 for the year

£14.99 per month

Totalling for the year

£16.49 per month

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£ per month

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£12.99 per month

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£14.49 per month

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£ per month

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£12.99 per month

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£14.49 per month

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£ per month

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£14.99 per month

Totalling for the year

£16.49 per month

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£ per month

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£12.99 per month

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£14.49 per month

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£ per month

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£15.99 per month

Totalling for the year

£17.49 per month

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£ per month

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£15.99 per month

Totalling for the year

£17.49 per month

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£ per month

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£17.99 per month

Totalling for the year

£19.49 per month

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£ per month

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£17.99 per month

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£19.49 per month

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£ per month

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£17.99 per month

Totalling for the year

£19.49 per month

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£ per month

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£12.99 per month

Totalling for the year

£14.49 per month

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£ per month

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£14.99 per month

Totalling for the year

£16.49 per month

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£ per month

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£17.99 per month

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£19.49 per month

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£ per month

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£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

Totalling for the year

£12.99 per month

Totalling for the year

£14.49 per month

Totalling for the year

£ per month

Totalling for the year

£14.99 per month

Totalling for the year

£16.49 per month

Totalling for the year

£ per month

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£12.99 per month

Totalling for the year

£14.49 per month

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£ per month

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£14.99 per month

Totalling for the year

£16.49 per month

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£ per month

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£14.99 per month

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£16.49 per month

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£ per month

Totalling for the year

We offer repairs for appliances out of their manufacturer’s guarantee. If your appliance is in guarantee contact your manufacturer.

Repair & Protect service plan

Benefits of our repair package

Some features are different for Hoover Candy, Indesit, Hotpoint and Cannon customers on Indesit Gold plans, and for boilers made by Vaillant, Glow-worm, Heatline or Baxi.

One-off repair Repair package
Dedicated UK contact centre, open 365 days a year
Expert engineers
If we can’t fix your initial fault, we’ll refund any monies paid up until that point
Initial repair guaranteed for 12 months
Approved repairs for the life of the plan
No labour charges, call out charges or additional costs for parts for approved repairs
Find out more

Additional benefits of our repair package

After the initial fault is repaired, if your appliance breaks down again and we deem it to be beyond economic repair, we may replace it with a brand new one (delivery and installation and remaining monthly payments may apply). If your boiler breaks down again and we deem it to be beyond economic repair, we may decide to give you a contribution towards a new boiler to help get your home back up and running again (remaining monthly payments may apply).

There’s the option to pay monthly by Direct Debit (plus your plan will automatically renew at the end of the initial plan period, ensuring no break in protection), in addition to the option of making payment in advance.

Call us free today to discuss the best option for you

It’s your call

0203 481 6003

Existing Domestic & General customers

call 0800 597 8600

Calls may be recorded and monitored for quality and training purposes.

Here's what our customers have to say about Domestic & General and our services: