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Repair & Care

Book a repair today and get peace of mind for the future

  • We’ll fix your appliance and protect you in case of future breakdowns — including all parts, labour and call-out charges from £13.50 per month
  • ‘No fix, no fee’ guarantee — if we can’t fix your appliance now you’ll get a full refund

 

You can pick a date for our engineer to visit but don’t worry, there’s no commitment until you accept our quote.

We’ve helped over 8 million happy customers get back on track

What is Repair & Care?

An expert repair

An expert local engineer will get you back up and running again. All of our engineers are fully qualified and vetted by us.

Protection for the future

Ongoing maintenance and support will help to keep your appliance running smoothly — and includes repairs if it does break down again.

No surprise costs

Your fixed price includes all callout charges, labour and parts — for your current repair and any future support you need during your plan. 

We’re the leaders in home appliance protection

It’s our mission to keep your world running

We provide protection, maintenance and support for domestic products and consumer electronics, ranging from washing machines to televisions and dishwashers. In fact, we look after 22.5 million products and, through our expert service network, we repair or replace 2.4 million appliances every year*.

*Based on the number of repairs and replacements completed worldwide in 2019-20

Giving customers peace of mind for over 100 years

For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection and deliver products and services to meet your needs.

Access our nationwide network of expert engineers

Book a repair

Choose a day that suits you or the earliest available slot and we’ll send out a certified, local engineer.

Review your plan

See the details of what’s included in your plan and review your price — from £13.50 a month.

Pay

You’ll get immediate access to your plan and notifications about your engineer’s visit.

Count on us to protect the things you need

7.7 million

UK customers

2.4 million

Repairs per year

6,400

Appliances replaced every day, on average

500,000

Appliances repaired in the last year

Frequently asked questions

We're here to help

How much does a repair cost?

Who can repair my appliance?

How do I book a repair?

Do you have an engineer near me?

What is Repair & Care?

What’s included in a Repair & Care plan?

Need more information?

View all our frequently asked questions