Terms & Conditions

Terms & Conditions for use of this Website

This Website is provided by Domestic & General Group Limited and is operated by Domestic & General Services Limited. By accessing or using this Website, you agree to the following terms and conditions. If you do not accept these terms and conditions of use and do not intend to be bound by them, you must not use the website and you should exit immediately.

1. Definitions

D&G” means Domestic & General Group Limited, a company registered in England, company number 01156896, with its registered office at Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom.
we/us/our” means Domestic & General Group Limited and/or Domestic & General Services Limited, as applicable.
Website” means www.repairandprotect.co.uk
"you" means the user of this Website.

2. Use of this Website

You are permitted to browse this Website and to reproduce extracts by way of printing or downloading to a hard disk for your personal use only.
You may not:

  1. copy, distribute, alter or tamper with in any way or otherwise use any material contained in this Website except as permitted above.
  2. copy, distribute or otherwise use any material from this Website for any commercial purpose.
  3. remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from this Website.
  4. introduce malicious or technologically harmful material on this Website

This Website contains trademarks, including the names and logos which belong to our clients and the D&G name and logo, which belong to D&G. No logo or image from this Website may be retransmitted or copied, in whole or in part, unless expressly permitted by us.

We may update and change our site or amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

3. Content

All information on this Website is subject to change without notice. We make no commitment to have the information updated at all times.

While we have taken reasonable care to check the accuracy and currency of the material contained in this Website, we make no express or implied warranties or representations about any of the content of this Website including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. All information is provided "as is" and we accept no responsibility for loss or damage which may arise from reliance on information or advice contained in this Website, and shall not be liable for any errors or omissions within the material contained in this Website.

Furthermore, no warranty is given that this Website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.

4. Links to External Websites

This Website may include links to external Websites. These links are provided to help you find additional information quickly and easily.

When you click on a link, you may leave our Website and content controlled by D&G, and will be linked to the website of an external third party (“Linked Website”). D&G does not have any influence on the content on the Linked Website and is not responsible for the information provided on the Linked Website. Constant monitoring of the content on the Linked Website without specific indications for infringements is not reasonable for D&G; however, D&G will delete the link to a Linked Website upon receiving knowledge that illegal content or otherwise infringing content is provided on the Linked Website. We accept no liability for the content or use of these Linked Websites.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site on any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out these Terms.

5. Important Information about the Provider

The offering of Repair & Care Plans on this Website is conducted by Domestic & General Services Limited. All Repair & Care Plans purchased are subject to the plan terms and conditions governing their use.

Domestic & General Services Limited is a company registered in England, company number 01980780, with its registered office at Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom.

6. Applicable Law

These terms and conditions and your use of this Website are governed by the laws of England and Wales.

7. Territorial Limits

This Website is currently intended for those who access and use it from within the United Kingdom.

8. Viruses

We take reasonable steps to ensure that this Website is virus free. However, we will not be liable for any damage caused by any viruses or other technology as a result of your use of this Website or to your downloading of any material posted on it or on any website linked to it.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

9. Advice and Recommendations

Nothing in this Website should be taken as advice or recommendation.
In choosing to buy a Repair & Care Plan promoted on this Website you should not rely solely on the information contained within the Website pages. You should carefully read the plan documentation and/or terms and conditions relating to any specific product before purchasing.

10. Contact Us

If you have any concerns on this Website or wish to contact us you can do so by emailing customer.care@domesticandgeneral.com.
When you call us, we may record the conversation for quality and training purposes.

11. Liability

We do not accept liability for the failure, malfunction or unavailability of this Website unless it results from our wilful default or fraud. We accept no liability for any type of special, indirect or incidental damage or loss suffered by you (nor any loss of profits, opportunity or goodwill) as a result of your use of or the failure or malfunction of Website.
Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury resulting from our negligence.
We may suspend, withdraw, limit or cancel the use of this Website at any time.

12. Jurisdiction

These terms and conditions and your use of this Website are governed by the laws of England and Wales.

 

Please note that the above terms and conditions may be updated by D&G from time to time and notices and we therefore recommend that you check these each time you revisit this Website.

Information on how we will use the personal data collected on this Website is provided in the Privacy & Cookies Policy on this Website.